Shipping and Money Back Guarantee
FREE SHIPPING WORLDWIDE
Free standard shipping for all orders before taxes:
Within Canada - $100+
Western Canada expected standard delivery times: 1-2 days
Eastern Canada and Territories expected standard delivery times: 5-7 business days
In the United States - $150+
Expected standard delivery times: 8-12 business days
Worldwide - $195+
Expected standard delivery times: 4-12 weeks
Due to COVID-19, shipping times are taking longer for all shipments with less courier options. Once an order is shipped out, Keravie Pro has no control over shipping times.
INTERNATIONAL CUSTOMS + DUTIES
International orders may be subject to customs and duties set out by your country. Customs and duties are the responsibility of the buyer and are not refundable by Keravie Professional should you request a refund.
MONEY BACK GUARANTEE
We are committed to offering an elite-class of lash lifting products and supplies. And if for any reason you feel that our products did not live up to your expectations, we offer a no-hassle 100% money back guarantee for 30 days from the date of delivery for all non-wholesale products. In other words, you can get your money back for any product purchase made within the past 30 days if you didn't love using them! To begin your refund request, please contact us here.
Orders that are not picked up by the buyer and auto-returned to Keravie Professional are subject to a restocking fee equivalent to the cost of shipping to and from the buyer + 10% of the total value of the order.
Please note that education courses, wholesale products and shipping fees are final sale.