Shipping and No Hassle Returns


Free standard shipping for all orders before taxes:

Within Canada - $100+
Western Canada expected standard delivery times: 1-2 days
Eastern Canada and Territories expected standard delivery times:  5-7 business days

In the United States - $150+
Expected standard delivery times: 8-12 business days

Worldwide - $195+
Expected standard delivery times: 4-8 weeks



Due to COVID-19, shipping times are taking longer for all shipments with less courier options. Once an order is shipped out, Keravie Pro has no control over shipping times.



International orders may be subject to customs and duties set out by your country. Customs and duties are the responsibility of the buyer and are not refundable by Keravie Professional should you request a refund. 



We are committed to offering an elite-class of lash lifting products and supplies. And if for any reason you feel that our products did not live up to your expectations, we offer a no-hassle 100% money back returns for 30 days from the date of delivery for all non-wholesale products. In other words, you can use your lifting products and return them for a full refund within 30 days if you didn't love using it! To begin your refund request, please contact us here. 

Please note: Orders delivered to community post offices that are not picked up by the buyer and auto-returned to Keravie Professional are subject to a restocking fee equivalent to the cost of shipping to and from the buyer + 10% of the total value of the order. We do not accept returns after 30 days of purchase.



Please note that education courses, wholesale products and shipping fees are final sale.